Welcome to the Independent Association of Water Softener Experts

Promoting a quality service from Independent Experts in your town

Find An Expert
AIWSE members offer advice

Water Softener Advice

If you are concerned about the quality of water in your home or business and you want advice on the correct equipment such as water softeners and water filtration to deal with the problem, you should use your local registered AIWSE member.

AIWSE members offer installation

Water Softener Installations

When you want professional advice, the best selection of
water softener products, a quality installation and amazing aftercare service, you need an AIWSE member. They are there for you from start to finish for all your water softener and water filtration needs.

AIWSE members can help with your drinking water

Drinking Water Solutions

With water playing such an important role in our life we deserve great tasting drinking water. Unfortunately the water that comes from our taps is not always that great to taste. Our members will work with you on some amazing solutions.

AIWSE members service and repair water softeners

Water Softener Service & Repair

This can often be your first encounter with an AIWSE member. Many people who buy water softeners from the internet, big box stores or local plumbers often find themselves with equipment that they know nothing about....

Why use a member heading

This group of pathfinders recognised the lack of a water treatment licensing system in the UK in regards to water softeners and water filtration so they decided to make a change. The AIWSE is a non profit organisation, owned by its members to promote skills and ethics within the water softener industry.
We have established our own registration scheme and learning syllabus that members agree to adhere to.

All members are approved by the Association of Independent Water Softener Experts and have to meet the following criteria.

Vetted       - Interviewed and known by their industry peer group.
Insured     - Public and employees liability
Qualified  - Agreed that they and their staff will undertake continual                        professional development provided by the AIWSE

Our dealers attending the 2020 AIWSE AGM

AIWSE Certification

AIWSE Installer Certificate
AIWSE water treatment Certificate
AIWSE Training Certificate
AIWSE service technician Certificate

Become An AIWSE Member

Help your business grow by increasing your knowledge within the water softener and water filtration field.
Join a community of other independent water softener business's and come along to one of our training days.

Find Out More
let use help you heading

Our members have written many articles on commonly asked questions asked by customers about water quality, water filtration and especially water softeners.
We are continually updating with new articles, mostly written in the spare time of our members. If you have a question you would like to see here please contact us. 
Got A Question?

Can I drink soft water box image

What is Hard Water Doing To My Home?

View all FAQs

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What is a Water Softener?

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3 Ways Not To Waste Money on Water Softeners

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Can I Drink Softened Water?

3 Steps to Soft Water

With our experts, you are only 3 simple steps away from realising your dreams of great soft water. Making life easier.


Free Water

Our members take your needs seriously. The very first step before looking at water softeners is a thorough survey of your premises and needs so that they can offer you great soft water solutions. Due to current COVID situation many members are undertaking a pre-survey over the phone or online.


Written Quote

Once the survey has been completed and discussed, we expect all our members to give a full written quotation showing the water softener, any water filtration and the labour element, so that you understand exactly what you need and what will be involved.


Expert Install

With years of knowledge and practice under their belts, plus continuous training, our members are very proud of the quality of their water softener installs. In fact in our private forum the most shared pictures are of installs that companies are extra proud of.